How to Open an ROE Account for Your Business

How to Open a Record of Employment Account for Your Business

Managing Records of Employment through Service Canada can be confusing, especially when setting up access for the first time. An ROE Web account allows employers to create, submit, and manage Records of Employment online in a secure and efficient way.

ROE Web is used when an employee has an interruption of earnings and the employer must issue a Record of Employment. Setting up the account properly ensures the business can submit ROEs on time and avoid delays for employees who may need Employment Insurance benefits.

The guide explains how to register a new organization, complete the validation process, enter the authorization code mailed to the business owner or chief executive officer, and finalize the ROE Web setup. Once the registration is complete, the employer can create ROEs directly online or upload a payroll extract file from accounting software.

With the proper ROE Web registration, employers can securely:

  • Create a new ROE Web profile using GCKey or a Sign-In Partner.
  • Register the business organization under ROE Web.
  • Validate the organization and authenticate identity.
  • Confirm authority to act as the Primary Officer.
  • Accept the online agreement and begin submitting ROEs online.

This free PDF is designed for employers who need to open an ROE Web account and start submitting Records of Employment through Service Canada.